FAQ

Appointments: What can I expect?

Your visit will consist of a comprehensive health history. Appropriate diagnostic testing, including physical exam, blood work, salivary testing, and/or imaging will be utilized as needed. The result is an open and accessible relationship with your doctor and an individualized treatment plan that will be continuously modified to address changing conditions and needs.

How long are the appointments?

A new patient visit is approximately 1 ½ hours, while a return patient visit is 1 hour. If you are a new patient and would like to schedule a food sensitivity screening the day of your visit, expect up to a 2 hour visit.

Does insurance cover naturopathic doctors?

Every day, more insurance companies are covering naturopathic office visits. If you think you may have naturopathic coverage on your health plan, it is best to consult your insurance company prior to your visit to inquire about such coverage. If you have naturopathic coverage on your health insurance plan, it is important to confirm reimbursement with Dr. McCool. Please fax all insurance information to Dr. McCool prior to your visit to confirm naturopathic coverage and benefits. Dr. McCool is able to bill for several insurance providers including, but not limited to BCBS, Providence (direct plan not ASH), ODS, Great-West, Aetna, Cigna and HealthNet. The amount of reimbursement will depend on your individual health plan and the patient is responsible for any balance not reimbursed. If you do not have naturopathic coverage, let your insurance company know that this is something you would like them to provide in the future. More coverage will become standard when more individuals request it.

Are any discounts offered for out of pocket paying patients?

Yes, time of service discounts are offered to all patients who do not have naturopathic insurance coverage and pay in full the day of their visit. This discount is applied to the appointment fee.